Rajesh Kumar runs four trucks out of Jaipur. Every morning at 5:30 AM, he used to start dialing brokers — 12 calls on a slow day, 20 on a busy one — just to find return loads for his drivers.
The old way
His phone log was a mess of 30-second calls. Each broker had a slightly different rate. Each missed call meant a truck might run empty back to Rajasthan. Empty kilometers cost him roughly ₹25 per km in diesel and toll.
"I knew every broker's voice. I didn't know which one was honest that day." — Rajesh Kumar
The switch
A driver showed him TranZfort in February. Rajesh was skeptical — he's been in this business for 18 years. But the AI spoke Hindi. It listened. It remembered which routes his drivers preferred.
Note: What changed in his routine Now he says 'mujhe Delhi se Jaipur ka load chahiye' once. The app surfaces 8 verified loads in seconds, ranked by rate and trust score. He picks one. Done.
The numbers
- Time saved per morning: ~45 minutes
- Empty return trips this month: 2 (was 11)
- Diesel saved: roughly ₹18,000
- Calls made yesterday: 1 (to his wife)
Rajesh isn't a tech enthusiast. He just wanted his trucks to stop running empty. That's the bar for us — when a 52-year-old fleet owner in Jaipur stops noticing the AI, we've done our job.
Writing about AI, logistics, and the road from the TranZfort team. Get in touch.